EG66's Privacy Policy – Your Data, Our Responsibility

EG66 is an internationally accredited online gaming and betting platform enjoyed by members from Bangladesh and around the world. We believe your right to privacy is a fundamental right — and protecting it is our responsibility.

This privacy policy applies to EG66's website, mobile application, and all related services. It takes effect the moment you use any EG66 service. We handle every member's personal information with the utmost respect and care.

Our privacy policy is built in accordance with international data protection laws and standards. Your trust in EG66 is our most valuable asset.

Under EG66's privacy policy, we only collect information that is strictly necessary to provide our services. We never ask for unnecessary or excessive data. Below is a breakdown of what types of information are collected, when, and why.

EG66 is fully transparent about why your data is collected. We use your information only for its stated purpose — never for anything beyond that or without authorization. Our privacy policy guarantees this commitment to transparency.

• Account Management: Your information is used to create, verify, and secure your account.
• Service Delivery: Your data is required to deliver uninterrupted betting, gaming, payment processing, and other services.
• Security Assurance: Data is analyzed to help prevent fraud, money laundering, and other criminal activity.
• Legal Obligations: Data retention is required to comply with directives from licensing authorities and law enforcement agencies.
• Customer Support: Accurate information is needed to resolve your complaints and issues promptly.
• Personalized Experience: We analyze your preferences and habits to deliver a better, more tailored experience.
• Promotional Communications: With your consent, we may send you information about new offers and bonuses. You can opt out at any time.

Under EG66's privacy policy, your data will never be used against you or in any way that harms your interests.

One of the most important aspects of EG66's privacy policy is how we handle data sharing. We state this clearly and firmly: EG66 never sells your personal information or shares it with third parties for advertising purposes.

In certain circumstances, limited information may be shared with our service partners, and all such sharing is governed by strict contractual agreements.

• Payment Processors: Payment gateways including bKash, Nagad, and Rocket only receive the information needed to complete a transaction.
• KYC Service Providers: Limited data is shared with licensed third-party providers for identity verification purposes.
• Legal Authorities: We may be required to disclose information under legal obligation if we receive a valid order from a court or law enforcement agency.
• Licensing Authority: Certain information must be shared with regulatory authorities to maintain our gaming license.

EG66's website and app use cookies and similar technologies to function properly. Cookies are small text files stored on your device that help improve your browsing experience. Our privacy policy is fully transparent about how cookies are used.

Except for essential cookies, you can disable any other cookies through your browser settings at any time. Keep in mind that turning off certain cookies may affect how some features on the site work.

Under EG66's Privacy Policy, we do not retain your data longer than necessary. Each category of data has its own defined retention period, after which it is securely deleted.

• Account Information: Retained for the duration of the active account and for up to 5 years after closure.
• Financial Transaction Records: Retention for up to 7 years may be required for legal and regulatory compliance.
• KYC Documents: Retained for up to 5 years after account closure.
• Customer Support Records: Retained for up to 2 years after the issue is resolved.
• Marketing Consent: Retained until consent is withdrawn.
• Gaming Logs: Retained for 3 years for security and dispute resolution purposes.

Under EG66's privacy policy, you have a number of important rights regarding your personal data. We respect these rights and aim to process any request you make as quickly as possible.

• Right to Access: You may request to view what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data once the relevant conditions are met.
• Right to Restrict Processing: You may request that we stop using your data for a specific purpose.
• Right to Data Portability: You have the right to receive a copy of your data in a machine-readable format.
• Right to Object: You can opt out of marketing communications or object to the use of any specific data at any time.

To exercise any of the rights listed above, support@eg66.wsSend us an email. We typically respond within 30 business days.

EG66's privacy policy places the highest importance on protecting minors. Our platform is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

Age verification is mandatory during registration. If anyone creates an account by misrepresenting their age and this is later confirmed, the account will be immediately suspended and all collected data will be securely deleted.

EG66 may update this Privacy Policy from time to time due to service improvements, legal changes, or new technologies. We will notify you via email or through the platform before any significant changes take effect.

Continued use of the platform after any changes are made will be considered acceptance of the updated privacy policy. The latest version will always be available on this page, with the date of the most recent update shown at the top.

If you do not wish to accept the updated privacy policy, you may request to close your account. In that case, we will arrange to delete your data in accordance with applicable law.

For any questions, concerns, or requests related to EG66's privacy policy or your personal data, please reach out to our dedicated Privacy Team. We respond in Bengali and take every concern seriously.